8 Ways Could Help You To Solve Norton Errors

Are you trying to install Norton antivirus on Windows 10? Indeed, you have had a certain number of problems when this important tool wants to run an analysis or finish the configuration after its installation. The experience that many people have come to have is not limited only to Norton Antivirus for Windows 10 but also to its most complete package called Norton Internet Security.BSOD; the specific problem its users have reported is that they receive a "blue screen" at an indeterminate time.

Analyze the Error

This means that said failure would appear when the antivirus installation ends when the application wants to configure specific Firewall rules, when it wants to restart the personal computer for the changes to take effect or simply when a user tries to perform a deep search of malicious code on your hard drives.

The symptom of the blue screen came to life mainly for those who have a tablet with Windows 10 and specifically, the owners of the Surface Pro 3; In his experience, the computer restarts with an error message where it is recommended that Norton antivirus be uninstalled.

Those who are part of the Microsoft Insider program and have a build number higher than the conventional one (that is, that Windows 10 that was obtained through a previous system update) have had more problems, those who have tried to correct it by going back to a previous one, something that it has given them good results. Still, it has taken away the opportunity to work with the new features in this operating system.

As has been said, the blue screen problem caused by Norton Antivirus in Windows 10 would occur in build number 14332, while the previous one (Build 14316) does not suffer from such a problem.

  • Common Inconsistency - As a result, this issue will likely occur due to inconsistency with Install Shield and the way Norton implements it to complete reinstall and uninstall attempts. 
  • Third-party AV conflict - Another possible cause that can cause this error is a third-party suite or a different security scanner that conflicts with the Norton installer.

Before trying a permanent solution, you should start with a simple restart and see if the problem persists after the next boot.

So, traditionally restart your computer and repeat the procedure that is currently causing error 8504.104 once the next startup is complete and see if the problem is already fixed.

If you still have the same behavior, move down to the next possible solution below.

Using Norton Remove and Reinstall

 This specialized tool is developed in-house, especially in situations where antivirus cannot be uninstalled traditionally. 

·  Open your default browser and go to this link (here) to download the Norton Removal and Reinstall utility.

·  Press then double-click the executable file and click OK on the home screen.

·  Then click Remove and Reinstall to force the application to uninstall Norton AV and then reinstall it.

·  If your service provider offers Norton products, you may only see the Remove button.

Manually Reinstallation

In this case, you will have to perform the reinstall manually, and download the installation executable from here.

·  To confirm uninstallation, click Remove or Continue, depending on whether you are going to perform Remove Only or Remove and reinstall.

·  If you have just uninstalled, click on the official site to reinstall the Norton product that you previously uninstalled.

 Uninstall the third-party conflicting AV package (if any)

As a result, this issue can also occur due to a conflict between Norton and another third-party tool installed on the computer where error 8504.104 was found.

Several affected users confirmed that this process finally allowed them to complete the uninstall, repair, or update procedures without receiving the same error message.

Here is a quick guide on how to uninstall any conflicting third-party AV suite:

You can use Windows Key + R command to open the Run dialog box. Then type 'appwiz. cpl' in the text box and hit Enter to open the Programs and Features screen.

  • Just follow the command on the screen to complete the uninstallation, and then restart your computer.
  • After the following startup sequence completes, repeat the previous procedure causing the norton error 3048 3 and see if the problem is now resolved.
Location: New York, NY, USA

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